Privacy Policy

Effective Date: January 3, 2025

At Dreamhato, we prioritize the protection and confidentiality of your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website, www.dreamhato.com, and interact with our services. By accessing and using our website, you consent to the collection and use of your information as described in this policy.

Information We Collect

We collect both personal and non-personal information in the course of providing our services. Personal information includes:

  • Name, email address, phone number, and shipping information
  • Payment information, such as credit card details
  • Order history and preferences
  • Communication records (e.g., customer support interactions)

Non-personal information may include your IP address, browser type, operating system, pages visited, and cookies. This data helps us enhance your user experience and tailor our services.

How We Use Your Information

We use your personal data for the following purposes:

  • To process orders and complete transactions
  • To communicate with you about your orders, shipments, and promotions
  • To improve our website functionality and user experience
  • To personalize content and product recommendations
  • To send promotional emails and newsletters (with your consent)
  • To respond to customer support inquiries

Cookies and Tracking Technologies

Dreamhato uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files that store information on your device to help us remember your preferences and improve your website navigation. You may disable cookies in your browser settings, but doing so may affect the functionality of some parts of our website.

Data Security

We employ advanced security measures to protect your personal data from unauthorized access, alteration, and disclosure. Our website uses SSL encryption for secure data transmission. However, while we strive to protect your data, please be aware that no method of online transmission or electronic storage is 100% secure.

Third-Party Services

Dreamhato works with trusted third-party vendors to process payments, ship orders, and manage our marketing efforts. These third-party service providers may have access to your personal data, but they are obligated to keep it confidential and use it solely for the purpose of providing their services.

Your Rights

You have the right to:

  • Access and update your personal data
  • Request the deletion of your personal information
  • Opt out of promotional emails or newsletters

To exercise your rights, please contact us at info@dreamhato.com.

Changes to this Privacy Policy

Dreamhato reserves the right to modify this Privacy Policy at any time. We will notify you of significant changes by updating the “Effective Date” and posting the updated policy on our website.