Payment Policy for Dreamhato

Effective Date: January 3, 2025

At Dreamhato, we prioritize security and convenience in your payment experience. Below is a detailed outline of our payment policies and procedures.

1. Accepted Payment Methods
Credit/Debit Cards: Visa, MasterCard, American Express, and Discover.
Digital Wallets: PayPal, Apple Pay, and Google Pay.
Gift Cards: Dreamhato gift cards can be redeemed for purchases.
Bank Transfers: Available for bulk or custom orders (please contact us directly).
2. Payment Security
Dreamhato uses industry-standard SSL encryption to safeguard your personal and payment information.
All transactions are processed securely through trusted payment gateways.
3. Payment Processing
Payments are processed immediately upon order confirmation.
In the event of a payment failure, you will be notified to provide an alternative payment method.
4. Taxes and Additional Fees
Sales tax is applied to orders shipped to states where it is legally required.
International customers are responsible for any customs duties, taxes, or additional fees incurred during delivery.
5. Refunds for Payment Issues

If a payment error occurs (e.g., duplicate charges), contact us immediately at:

Email: info@dreamhato.com
Phone: (435) 673-5446
We will investigate and resolve the issue promptly. Refunds for such errors will be processed within 5–7 business days.
6. Promotional Offers and Gift Cards
Promotional discounts or codes must be applied at checkout. They cannot be added after an order is placed.
Dreamhato gift cards are non-refundable and cannot be exchanged for cash.
7. Billing Information

Ensure your billing information matches the details on your payment method. Orders with mismatched or incomplete billing details may be delayed or canceled.

For further assistance, feel free to contact us at info@dreamhato.com or (435) 673-5446. We are here to make your shopping experience seamless and enjoyable.